What do strata title property managers do

Strata title property managers, also known as strata managers or body corporate managers, are professionals who oversee the management and administration of strata-titled properties. Strata titles are commonly used for properties with shared ownership and facilities, such as apartment buildings, townhouses, and condominiums. The strata manager’s role includes the following key responsibilities:

1. Financial Management

• Budgeting: Preparing and managing budgets for the owners’ corporation or body corporate.

• Levy Collection: Organizing the collection of strata fees (levies) from property owners.

• Expense Management: Paying for common property expenses such as maintenance, utilities, and insurance.

• Financial Reporting: Preparing financial statements and providing transparency to property owners.

2. Administrative Duties

• Meeting Coordination: Organizing and facilitating annual general meetings (AGMs) and other committee meetings.

• Record Keeping: Maintaining records of meeting minutes, correspondence, by-laws, and other legal documents.

• Compliance: Ensuring the property complies with relevant strata, building, and safety regulations.

3. Maintenance and Repairs

• Maintenance Coordination: Arranging for the upkeep of shared facilities like pools, gyms, gardens, and elevators.

• Repair Oversight: Managing repairs and renovations to common property areas.

• Vendor Management: Hiring and supervising contractors, cleaners, and other service providers.

4. By-Laws and Dispute Resolution

• By-Law Enforcement: Ensuring residents comply with the building’s by-laws or rules.

• Dispute Resolution: Acting as a mediator for disputes between residents or owners regarding shared property issues.

5. Insurance Management

• Policy Management: Organizing building insurance for common areas.

• Claims Handling: Managing insurance claims on behalf of the owners’ corporation.

6. Communication

• Liaison Role: Acting as a point of contact between property owners, tenants, and contractors.

• Owner Support: Addressing owner inquiries and providing advice on strata matters.

Why Are They Important?

Strata managers ensure the smooth operation of shared living environments, protect the value of the property, and help owners meet legal and financial obligations. Their expertise is particularly vital for complex strata schemes or properties with extensive shared facilities.