The Reef House Adults Retreat tops TripAdvisor

The Reef House Adults Retreat overlooking the beach at Palm Cove has been ranked by travellers using TripAdvisor as the No1 accommodation in Australia.
Director Malcolm Bean congratulated The Reef House Adults Retreat team led by General Manager Wayne Harris for continuing to deliver the exceptional customer service that has earned the adults-only retreat a string of major awards over the past three years.
“Every guest at The Reef House Adults Retreat is treated like a VIP with Escape Planning Specialists customising personalised itineraries for guests who enjoy individual attention from a Luxury Concierge and Pool Butler during their stay,” he said.
“Our staff know their guests by name and management meet daily to discuss customer needs and ensure they are exceeded in their quest to deliver rest, relaxation and rejuvenation for each guest.
“This absolute obsession with customer service excellence earned The Reef House Adults Retreat the TripAdvisor 2024 titles of Best Luxury Hotel and Best Hotel in both the South Pacific and in Australia.
“The Reef House Adults Retreat won the 5 Star Luxury Accommodation Gold Award in the Australian Tourism Awards 2024 and is in the Queensland Tourism Awards Hall of Fame having won in 2024, 2023 and 2022.
“Our vision for an adults-only wellness resort that delivers remarkable customer service with more than 28 complimentary Signature Inclusions is resounding with travellers who often book their next stay before they leave resulting in 36 per cent of our guest nights being booked by repeat customers.
“The Reef House Adults Retreat has a long history of exceptional customer service dating back to the 1970s when it became the first accommodation in Palm Cove offering a homestay coastal vacation favoured by Australian celebrities and politicians.
“Today we offer more than 28 complimentary Signature Inclusions such as cocktail making classes, wine appreciation journeys, reef talks, Indigenous cultural talks and beachfront yoga with most guests getting to know each other over canapes and punch at twilight in the Brigadier’s Bar.”
The TripAdvisor accommodation list: https://www.tripadvisor.com.au/Hotels-g255055-a_sort.POPULARITY-Australia-Hotels.html
Visit reefhouse.com.au for more information.